Carrabba's Italian Grill - Regency
9840 Atlantic Boulevard
Jacksonville, FL 32225
View more Jacksonville restaurants
(904) 726-9000
Hours
- Sunday: 12:00 pm - 10:00 pm
- Monday: 4:00 pm - 10:00 pm
- Tuesday: 4:00 pm - 10:00 pm
- Wednesday: 4:00 pm - 10:00 pm
- Thursday: 4:00 pm - 10:00 pm
- Friday: 4:00 pm - 11:00 pm
- Saturday: 3:00 pm - 11:00 pm
Cuisine: Italian Restaurants
Carrabba's Italian Grill - Regency Reviews
Add your review for Carrabba's Italian Grill - Regency.
I was with two of my friends this past weekend at this location. We were having some drinks and eating some appetizers. We get together often and have actually been to this Regency location before. But, never have we been treated so rude. The manager walked over to our table and asked how were doing. Thinking he was making sure we were happy with the food and service, we smiled and said we were great. He then said we should be careful with the amount of alcohol we were consuming, and pointed out specifically the drink I was having, contained a lot of alcohol. We were stunned. One friend was only having her second glass of wine, and my other friend and myself had just ordered a third (our drinks were served in very small martini glasses). We are older ladies and very responsible with how much we drink. We felt very insulted, and even though we were planning to order dinner, we told the waitress we were leaving, to brink our check. We still are not sure what happened. We left and went over to the Ale House and they were happy to have us. Carrabba's has lost our business. We won't be back.
by JaxNative
My family has been going to this location since it was constructed some years ago. The last time we went we questioned wether we should go there ever again. We went this evening and boy was it bad! From the time we walked in we had problems. First the AC was soooooooooo cold I mentioned to the host if the air could be adjusted. Customers who were finished eating and leaving were complaining about the air being freezing cold. The host said he would mention it to a manager, and never did. So I did... I got up and let the manager know that not only did his host ignore my request, however we had been sitted business was slow) for 12 minuutes without being greeted. He assured me everything would be O.K. and would we please consider staying. So we sat back down. Next the server took our order; my daughter ordered the Shrimp Scampi, the server asked her if she wanted a salad and side dish, my 10 year old was so impressed that she was getting an adult meal and began to tell us that fact when the server came back and said she had made a mistake and that it the dish didn't come with anything but the Scampi. She then asked us if we still wanted to have the Spinich my daughter had ordered. We didn't want our 10 year old to feel bad so we said yes. It was $5.00 for a side dish of spinich which we didn't see until the bill came. I never would have ordered it, it wasn't worth $5.00. But by then we had cold bread, cold soup, no drink refills in a timely manner and an over cooked steak. I was too embarrassed to complain again because we really should have left before ever eating there. So much for our favoriite place. We will not eat at your restaurant again. Your menu options shrank, but the prices went up. The service needs to be overhauled. I will tell you that the table of professional football players who were eating there had wonderful service and seemed to be very happy. Well maybe we aren't famous, but we deserve the same quality treatment as the those boys got. You have lost us for life Carrabba's!
by Patron
This is the restaurant that true Italians enjoy. Gracious size helpings and super food the staff works hard to please. For the Godfather THIS IS THE PLACE!
by ChefMoz.org
For those looking at the menu on here, keep in mind that the prices aren't always correct! Double check with your server if you have any questions or concerns.
by Lynn C.
Love the Chicken Marsala
by Waddell B.
Stop deleting our shit!
by Maria Daniela R.
We are now a historic site!
by Lynn C.
Mezzaluna translates to half moon !! It's molto buona^_^
by 'Jerry R.
Show some love to the busser and hosts! Great service and atmosphere
by Alex N.
The bartenders are AMAZING!!!!
by Courteney H.
Only two of you? Skip the wait and sit at the pasta bar. You might even get a freebie!
by Erin W.
Food was great. The female server was beyond slow.
by Shannon F.
Get the Chicken Brian. Amazing!
by Caleb M.
Try anything on the grille. Order the scallops too, even if you sub over the shrimps. Free mini pizzas for the kids, if you ask. Love the Caesar salad.
by Jason M.
Get anything with chicken.
by Jason M.
The Chocolate Dessert was awesome!
by Cyndi A.
Great place! Love the marsala dishes
by Becky F.

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