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Steak 'n Shake

20971 Gulf Freeway
Webster, TX 77598

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(281) 332-1016


  • Sunday: 10:00 am - 10:00 pm
  • Monday: 10:00 am - 10:00 pm
  • Tuesday: 10:00 am - 10:00 pm
  • Wednesday: 10:00 am - 10:00 pm
  • Thursday: 10:00 am - 10:00 pm
  • Friday: 10:00 am - 11:00 pm
  • Saturday: 10:00 am - 11:00 pm

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Cuisine: American Restaurants, Coffee and Tea, Steak Restaurants

3.4 of 5.0 from 43 reviews

price range:Less than $10

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Steak 'n Shake Reviews

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  • Michael JDon't waste your time!

    11111 by Michael J

  • Rodger KThe worst service on the plant!! Was pretty obvious this was not a one time thing - regulars went to counter, ordered and then sat down!

    11111 by Rodger K

  • Mike RDo not go here!!! Service is terrible

    22222 by Mike R

  • Veronica M.Burgers and shakes

    55555 by Veronica M.

  • Hal S.Service was ultra slow today. Waited nearly an hour for a pretty standard order.

    22222 by Hal S.

  • Patricia SGreat burgers & cherry limeades!! Love everything!

    55555 by Patricia S

  • Kaitlin M.Longest drive thru ever....25 mins for 1 order!!!!!!!!

    11111 by Kaitlin M.

  • Tee GReasonable prices...great burgers...awesome fries and tasty shakes with a wide variety...

    55555 by Tee G

  • Kay CGreat food at cheap prices. Nice to come and eat before you see a movie.

    55555 by Kay C

  • Patricia S.Loveeeeeeeeee Steak N Shake!!!!

    33333 by Patricia S.

  • Sophie BlackShakes!!! Strawberry chocolate

    55555 by Sophie Black

  • Tiffany D.The guy at the drive-thru was extremely nice. The burgers were way better than other fast food burgers and for a reasonable price.

    55555 by Tiffany D.

  • Beth STrying it out....

    55555 by Beth S

  • Chad B.Service is slow chain wide. Plan on 45 minutes to an hour. Wisconsin Buttery Burger and a Peanut Butter Chocolate shake. Worth not eating the rest of the day.

    33333 by Chad B.

  • Littlebird93These are steakburgers, not hamburgers: think thin cubed steaks. You might want to get a double. Fries are shoestring style. A nice change from typical fast food burger.

    55555 by Littlebird93

  • Littlebird93Need to have napkins on the tables. Waitress put cup with soda on bottom right in front of me, and I have no way to get the ring cleaned up. Very annoying.

    22222 by Littlebird93

  • Ray AGarlic Double is soooooo good :)

    55555 by Ray A

  • Annette T.Double garlic burger is life changing

    55555 by Annette T.

  • Christina T.1/2 price shakes & drinks week days 2-4!!! Get a shake!!!

    55555 by Christina T.

  • Marlene R.The wait is ridiculous. I'm currently waiting 45 minutes in the drive through for 1 milkshake. I recommend new management..

    22222 by Marlene R.

  • Shawna B.Took 45 minutes for us to get our food too. This is they way it is here. Totally not worth the frustration. Almost late for the movie at Cinamark and we got to Steak and Shake an hour before hand.

    22222 by Shawna B.

  • Martina H.During lunch expect to be here an hour. Wait staff is horribly slow. Bbq & bacon burner with parmesan fries was delicious tho

    33333 by Martina H.

  • Marlene R.(PART 4) Tip of advice is asks for receipts to make sure you are being charged for the food your server actually brought out! And don't be scared of the managers!

    22222 by Marlene R.

  • Marlene R.(PART 2) the bill. Which she didn't fix. She thought I was a stereotypical teenager who doesn't asks for receipts to check if they are correct. Turns out she never took off the item according to the

    11111 by Marlene R.

  • Marlene R.(PART 3) off the receipt. So then I asked to speak to the manager to have the item refunded. The manager refunded me the item at regular price :)

    11111 by Marlene R.

  • Marlene R.(PART 1) Our waiter (Larry Murph) wasn't that great. I had asked for my shake to be served after my meal, didn't happen. Plus I was charged food he never served me. The supervisor attempted to fix

    11111 by Marlene R.

  • Oscar G.Pretty good burgers @ a reasonable price..

    55555 by Oscar G.

  • Sherry A.The service sucks & it's hot as hell in here.

    22222 by Sherry A.

  • Kevin PK V.This location does not currently serve breakfast. Hopefully they will in the future.

    33333 by Kevin PK V.

  • Susan T.Best Burgers and shakes all day everyday!

    55555 by Susan T.

  • Cathy S.Great food. Slowest hostess ever. Both times I've eaten here.

    33333 by Cathy S.

  • Sarah L.Good food friendly staff

    55555 by Sarah L.

  • Erica A.Waited in the drive thru for 15mins with no service. After ordering inside and waiting 10mins, shakes sat melting on the counter with others while we waited to pay. Staff seems poorly trained!

    11111 by Erica A.

  • Rex M.Floor had lots of trash and french fries on it. Very slow service. Hamburgers were average fast food style burgers ($3.99). Shake was so-so ($3.49).

    33333 by Rex M.

  • Laurie CAsk for Wendy, & try the Taco Salad it BETTER than Taco Bell's, plus their shakes OUR out of this WORLD!

    55555 by Laurie C

  • Sandra MThe service was very slow. It took 45 minutes to get our food. My friend could see through his burger, it was thin and full of holes. I may never come back.

    22222 by Sandra M

  • Liz TTry the frisco melt. Its amazing.

    55555 by Liz T

  • Liz TGreat food nice staff awesome shakes

    55555 by Liz T

  • Melysa Rene' S.The malts are awesome

    55555 by Melysa Rene' S.

  • Christina T.We're here around noon & the hostess is really getting people seated quickly & the food was out quick & good!!

    33333 by Christina T.

  • Guppy M.Hope you have time to kill if you come here..... they are slooooooowwwww!

    55555 by Guppy M.

  • Bruce STry the liver and egg sandwich

    55555 by Bruce S

  • Sam F.Now opening January 31, 2013. Been waiting for a while. Now hiring.

    22222 by Sam F.

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